POLICY: We are committed to providing our customers total satisfaction. If not completely satisfied, email us for return confirmation. After confirmation reply, return your order in ORIGINAL CONDITION with a copy of the email confirmation letter and the reason for your return within 30 days. Returns may be subject to a 10% re-stocking fee. KW STORE reserves the right to refuse service and/or limit quantities to anyone at our discretion. Contact us at orders@kentwilliams.com

PAYMENT: We accept PAYPAL, CREDIT CARD (PROCESSED THROUGH PAYPAL), CHECK OR MONEY ORDER. Personal checks may be held up to 10 business days. If making payment with check or money order please make out to KENT WILLIAMS STUDIO and mail with item list and return address to:

766 N Mentor Ave
Pasadena, CA 90014

SHIPPING & DELIVERY: Most orders of in-stock items are shipped within one week via USPS Priority Service. California residents please include sales tax. All unframed prints will be shipped flat, unless otherwise noted. Orders containing back ordered items will be held until those items are in stock. Large orders may be shipped in multiple boxes. For orders of 4 or more items, email for shipping cost before placing order for a better rate.